VERA Medical Services
CLINIC : +90 216 888 76 80

Term of Service Agreement

Veramedicalservices.com Terms of Use Agreement


Last Updated: June 15, 2025


1. Introduction

Welcome to Veramedicalservices.com, a website for finding and comparing healthcare clinics in Türkiye and connecting users with providers of healthcare, aesthetic, dental, and similar services (referred to in this Terms of Service Agreement as “Healthcare Services” and the providers, including individual practitioners, hospitals, and clinics, as “Providers” or “Clinics”). Veramedicalservices.com (“Platform”) and the services, facilities, and materials available thereon are owned and operated by Veramedical Hizmetleri Ltd. Şti. (“Veramedicalservices.com”, “we”, “us”, or “our”), a company registered in Türkiye.

By using the Platform, you confirm that you have read, understood, and agree to be bound by all terms of this Terms of Service Agreement (“Agreement”). If you do not agree, please discontinue use of the Platform immediately.


2. Important Notice

Veramedicalservices.com does not provide healthcare, medical advice, or diagnosis. Information on the Platform is for guidance only and is not a substitute for professional medical advice. The Platform displays information about Providers or Clinics sourced from Providers or the internet. We do not screen or validate content posted by Providers or Clinics, nor do we endorse any specific Provider or Clinic. If you choose to engage a Provider or Clinic for Healthcare Services, you do so at your own risk. Some Providers or Clinics may operate in jurisdictions where insurance is not available or mandatory for their services. We recommend researching any Provider or Clinic listed on the Platform and consulting your primary healthcare provider before engaging them. Search results on the Platform do not imply endorsement or comparative ranking by Veramedicalservices.com.


3. Services We Do Not Provide

3.1. Veramedicalservices.com is not a medical referral service and does not endorse, recommend, or approve any Provider or Clinic listed on the Platform. We are not medical professionals and do not discuss or advise on medical treatment with Users (“Users”) or Providers.

3.2. Veramedicalservices.com is not involved in transactions between Users and Providers or Clinics. The management of appointments and delivery of Healthcare Services is the sole responsibility of the relevant Provider or Clinic.

3.3. As we cannot control information provided by Providers, Clinics, or sourced from the internet, Veramedicalservices.com does not guarantee the authenticity, quality, safety, or legality of any Provider, Clinic, or their services, nor the accuracy of listings or data provided.


4. Services We Provide

4.1. Veramedicalservices.com connects individuals seeking Healthcare Services (“Users”, “you”, or “your”) with Providers or Clinics in Türkiye. The Platform facilitates communication between Users and Providers but does not provide Healthcare Services or manage appointments.

4.2. Veramedicalservices.com collects information about Providers and Clinics in Türkiye and makes it available on the Platform. This information assists Users in researching and selecting Providers. If you select a Provider or Clinic, we facilitate contact by sharing your information with the Provider or providing the Provider’s contact details (“Platform Service”).

4.3. If you browse the Platform, only certain provisions of this Agreement will apply.


5. Content Policy

5.1. Veramedicalservices.com acts as a passive conduit for content submitted through the Platform and is not obligated to screen or monitor content. You are responsible for the accuracy and appropriateness of content you submit. We reserve the right to edit or remove content deemed false or liable.

5.2. You consent to the publication of your reviews of Providers or Clinics on the Platform or linked sites. Reviews must comply with the following:

5.3. Additional rules for reviews and user content are outlined in our Reviews Policy.


6. Age and Responsibility

The Platform Service is available only to individuals legally entitled to form contracts under the laws of their jurisdiction. If you are under 18, you must not use the Platform. By using the Platform, you warrant that you are over 18.


7. Data Protection

7.1. For this Agreement, “Data” includes all electronic data, including personal data as defined under the Turkish Personal Data Protection Law (KVKK No. 6698) and, where applicable, the EU General Data Protection Regulation (GDPR) 2016/679, submitted by you to the Platform and transferred to Providers. You explicitly consent to the transfer of your personal information (including medical data) to Providers, even if they are in jurisdictions with less stringent data protection laws than Türkiye.

7.2. Veramedicalservices.com strives to protect your privacy. For details on cookies, data collection, and disclosure, see our Privacy Policy.

7.3. Data may be processed on servers outside Türkiye. By using the Platform, you consent to the transfer and processing of your personal data (including sensitive data) outside Türkiye.

7.4. Email communications between Users and Providers may be routed through Veramedicalservices.com and retained for tracking purposes.

7.5. Phone communications may be routed through Veramedicalservices.com, with details (e.g., date, time, numbers) stored. Calls may be recorded, with an audible warning provided beforehand.

7.6. As a registered User, you agree to receive promotional emails. To opt out, use the “unsubscribe” links in emails.

7.7. We or third-party companies (e.g., Trustpilot) may contact you for feedback on our services, sharing your data as needed. Third-party terms apply in such cases.


8. Provision of Information

8.1. To arrange a consultation with a Provider, you must provide contact details, age, gender, and medical information. You warrant that this information is accurate, current, and does not infringe third-party rights. Avoid sharing information that could cause harm if disclosed publicly.

8.2. Information sent over the internet is not fully secure. You accept this risk, and Veramedicalservices.com is not liable for losses related to internet-transmitted data.


9. Suspension or Termination

Veramedicalservices.com may suspend or terminate your access to the Platform without notice for reasons including false information, breach of this Agreement, or unverifiable data.


10. Use of Platform

10.1. You agree not to use the Platform for unlawful or prohibited purposes, including:

10.2. The Platform may contain technical inaccuracies or errors. Veramedicalservices.com is not responsible for keeping information up-to-date.

10.3. Breaches of this Agreement may result in content removal, account closure, or restricted access.


11. Intellectual Property

11.1. All Platform content is owned by Veramedicalservices.com and protected by copyright, trademark, and other intellectual property laws. Unauthorized use is prohibited.

11.2. You grant Veramedicalservices.com a worldwide, royalty-free, perpetual license to use content you submit to the Platform.


12. Disclaimers

12.1. The Platform is provided “as is” without warranties. Veramedicalservices.com does not guarantee error-free or uninterrupted access.

12.2. Veramedicalservices.com is not responsible for the safety, quality, or suitability of Providers’ or Clinics’ services.

12.3. The Platform may include translations powered by Google or other services. Veramedicalservices.com does not warrant translation accuracy and is not liable for related losses. The official text is the non-translated version.


13. Limitation of Liability

13.1. Veramedicalservices.com is not liable for damages arising from Platform use or transactions with Providers, including direct, indirect, or consequential losses.

13.2. Veramedicalservices.com is not liable for interruptions due to factors beyond its control (e.g., internet failures, natural disasters).

13.3. Veramedicalservices.com does not exclude liability for death or personal injury caused by its negligence or fraud.


14. Legal Fees

You agree to indemnify Veramedicalservices.com against claims arising from your Platform use or Agreement breaches.


15. Third-Party Links

Veramedicalservices.com is not responsible for third-party websites linked on the Platform.


16. Availability

Veramedicalservices.com is not liable for Platform interruptions due to maintenance or external factors.


17. Changes to Agreement

Veramedicalservices.com may amend this Agreement at any time. Continued use signifies acceptance of changes.


18. Governing Law and Jurisdiction

18.1. The Platform is operated from Türkiye. No representation is made regarding its suitability in other countries. You use the Platform at your own risk.

18.2. This Agreement is governed by Turkish law, with disputes resolved in Istanbul Courts. Proceedings are conducted in Turkish.


19. Miscellaneous

This Agreement supersedes prior agreements. Invalid provisions do not affect others. No partnership or agency is created between you and Veramedicalservices.com.


Acceptance: By using the Platform, you confirm that you have read, understood, and agree to all terms of this Terms of Service Agreement.